Frequently Asked Questions

Find answers to common questions about our sustainable beauty products

How does the refill process work?

When your bottle is getting low, order a refill. We will send it with a return label so you can send back your empty bottle to be sterilized and reused.

Are your products vegan and cruelty-free?

Yes, all Plaine Products are 100% vegan, cruelty-free, and Leaping Bunny certified.

Are the ingredients safe for color-treated hair?

Absolutely. Our formulas are sulfate-free and made with natural ingredients that are gentle on color-treated and chemically-processed hair.

Are your products free of synthetic fragrances?

Yes, we use only pure essential oils for scent. Our products are free from synthetic fragrances, parabens, and phthalates.

Can I recycle the aluminum bottles myself?

While aluminum is infinitely recyclable, our circular system is designed to reuse them. Returning them to us reduces the energy needed to create new packaging.

Do you offer unscented options?

Yes, we offer unscented versions of our most popular products for those with sensitive skin or fragrance sensitivities.